Frequently Asked Questions
Do you deliver?
Yes! As long as you meet our minimum $240 balloon order, it is our pleasure to deliver and install for you! Our installation fee is 20% of your total order and delivery is based on location. We service all of Northern Colorado and are willing to travel outside of NoCo as well.
How do I book?
Fill out our Inquiry Form here. We will get back to you within 48 hours.
What is a Grab and Go?
Perfect for smaller budgets or more spontaneous celebrations, Grab and Go garlands are fully constructed by us and then are picked up, hung, and styled by you. Every Grab and Go garland includes instructions and an install kit with everything you need! No installation or delivery fees!
How to hang your Grab and Go garlands
Can I customize my balloons?
Yes! You pick the balloon colors for all our offerings! Please refer to the color chart on our website *subject to supplier availability.
What type of balloons do you use?
100% biodegradable latex balloons as well as mylar foil balloons. We use the highest quality balloon available.
How long will the garland last?
Pop of the Party FC uses only the highest quality balloons and materials, however, some may pop or deflate sooner than anticipated. Balloon installations last anywhere from 1 day to 3 months depending on the conditions (Environmental factors, including weather, children, pets, different surfaces, hot or cluttered car conditions, and foliage can jeopardize the lifespan of our creations.) Helium and mylar balloons are very sensitive to extreme heat and cold, meaning that the lifespan of your balloons could be affected by the temperature of your house or the weather outside.
We will replace anything we pop in transportation or during setup.
What is your cancellation policy?
All deposits made to hold the date of your event are non-refundable. In the event that your event is cancelled, a credit will be held on your account and be transferred to your rescheduled event.
Do you come back and take down the installation?
Once the event has ended, the tear down of your arrangement is the responsibility of the client. If you are interested in us coming back to remove the balloons and command hooks, this can be provided at an additional charge. Please mention “tear down services” when you inquire.
How long in advance do I need to book?
Our custom creation planning and color matching to your event takes time; so the sooner you can book, the better! We strongly suggest booking at least two weeks in advance. If you have an event date and venue but are not exactly sure what type of balloon décor you would like yet, you can reserve your date with a deposit. This will be credited to your balance and we can sort out details later!
What is the process for ordering?
The first step is to fill out our inquiry form. Please include as much information as possible! Then I'll get back to you within 48 hours. We'll discuss what you're looking for (inspiration pictures are great!), colors and measurements. You'll receive an estimate and once that's approved, your invoice will be sent and your event is reserved on our calendar! After that, all you have to do it get excited for how amazing your balloons will look!
Who are you?
H! I'm Megan and I love to help people celebrate! And if there's no balloons, well, might as well just be a meeting amiright? I love Northern Colorado and I can't wait to make this beautiful place even happier! Thank you for trusting your most important moments to us, we promise to make you the Pop of the Party!
Disclaimer
Pop of the Party Fort Collins cannot guarantee your balloons will last once they have been delivered or picked up. Toddlers, tree branches, brick walls, hot cars, and nails are just a few examples of things that can pop your latex or helium balloons. Once delivered, Pop of the Party Fort Collins is not held responsible for any balloons that are popped, stolen, lost, poked or let go of. If WE pop your balloon, it will be replaced at no charge or a refund will be issued if we're unable to get a replacement in time.